Terms and Conditions

TERMS & CONDITIONS

INTRODUCTION

Thank you for accessing our LA ROCHE-POSAY website (the Website). Please read these terms and conditions (the Terms) before using the Website. The Website is operated by L'Oréal (UK) Limited (registered number 00271555, registered office at 255 Hammersmith Road, London W6 8AZ) or its subsidiaries ("L'Oréal"). By using the Website, you signify your acceptance of the Terms in consideration of which L'Oréal provides you with access. From time to time L'Oréal may modify the Terms. Accordingly, please continue to review the Terms whenever accessing or using the Website. If at any time you do not wish to accept the Terms, you may not use the Website. From time to time L'Oréal may run competitions and promotions via the Website. Separate terms and conditions will be posted where applicable governing such competitions and promotions.

 

While L'Oréal has endeavoured to ensure the accuracy of the information accessed via the Website, L'Oréal does not guarantee or give any warranty as to the accuracy, timeliness or completeness of any information or material on the Website.

 

LINKS TO THE WEBSITE

Websites or pages to which the Website is linked are for information only and have not been reviewed by L'Oréal. L'Oréal has no responsibility for the content of the websites or pages linked or linking to this website, and L'Oréal accepts no responsibility or liability for any losses or penalties whatsoever that may be incurred as a result of any linking to any location on any linked websites.

 

INTELLECTUAL PROPERTY

The Website, including (but not limited to) text, content, software, video, music, sound, graphics, photographs, illustrations, artwork, photographs, names, logos, trademarks, service marks and other material ("Content") is protected by copyrights, trade marks and/or other proprietary rights. The Content includes both content owned or controlled by L'Oréal and content owned or controlled by third parties and licensed to L'Oréal. All individual articles, reports, and other elements making up the Website may be copyright works. You agree to abide by all applicable copyright laws and by all additional copyright notices or restrictions contained in the Website.

You may not use any of L'Oréal's trademarks or trade names without L'Oréal's prior express written consent and you acknowledge that you have no ownership rights in and to any of those names and marks.

You agree to notify L'Oréal in writing promptly upon becoming aware of any unauthorised access to or use of the Website by any party or of any claim that the Website or any of the contents of the Website infringes any copyright, trade mark, or other contractual, statutory or common law rights of any party.

 

LICENCE AND DOWNLOAD RIGHTS

You acquire no rights or licences in or to the Website and/or the Content other than the limited right to use the Website in accordance with these Terms and to download on the terms set out in this section. Other than as set out in this section you may not copy, reproduce, recompile, decompile, disassemble, reverse engineer, distribute, publish, display, perform, modify, upload to create derivative works from, transmit, or in any other way exploit any part of the Website.

 

Download is permitted by L'Oréal provided only that:

 

(i) you make no more than one printed copy of such download and no further copies of such printed copy are made;

(ii) you make only personal, non-commercial use of such download and/or printed copy

(iii) you retain on such download and/or printed copy all copyright notices and shall remain bound by the terms of such wording and notices.

Additionally, you may not offer for sale or sell or distribute over any other medium (including distribution by over-the-air television or radio broadcast or distribution on a computer network) the Content or any part thereof. You may not make any part of the Website available as part of another website, whether by hyperlink framing on the internet or otherwise. The Website and the information contained therein may not be used to construct a database of any kind, nor may the Website be stored (in its entirety or in any part) in databases for access by you or any third party or to distribute any database websites containing all or part of the Website.

PERMISSIONS

If you would like information about obtaining L'Oréal's permission to use any of the Content or if you would like to link your website to the Website, e-mail your enquiry to [email protected].

NO WARRANTY

The Website and the Content are provided as is excluding any warranties of any kind, either express or implied, to the fullest extent permissible pursuant to applicable law including (but not limited to) the exclusion of warranties of title, merchantability, satisfactory quality, fitness for a particular purpose and non-infringement of proprietary or third party rights. L'Oréal further accepts no responsibility or liability for functions contained on the Website and makes no warranties that the Website will operate uninterrupted or error-free or that defects will be corrected. Please note that some jurisdictions do not allow the exclusion of implied warranties, so some or all of the above exclusions may not apply to you.

L'Oréal does not warrant that the Website is compatible with your computer equipment or that the Website or its server is free of errors or viruses, worms or "Trojan horses" and L'Oréal is not liable for any damage you may suffer as a result of such destructive features.

L'Oréal shall not be held responsible for Content provided by third parties. L'Oréal is also not responsible for the reliability or continued availability of the telephone lines and equipment you use to access the website.

These Terms do not affect your statutory rights or your legal rights as a consumer.

 

LIMITATION OF LIABILITY

You acknowledge that your use of the Website, including the Content is at your own risk. If you are dissatisfied with the Website, the Terms or any or the Content your sole remedy is to discontinue use of the Website.

Save in respect of fraud and of personal injury or death to the extent it results from L'Oréal's negligence, in no event will L'Oréal be liable to you or any third party for any direct, special, indirect, consequential or incidental damages, exemplary or lost profits, or any other damages of any kind whether based on warranty, contract, tort (including negligence) or otherwise, even if L'Oréal has been advised of the possibility thereof. Applicable law may not allow the limitation or exclusion of liability for consequential or incidental damages, so this limitation or exclusion may not apply to you.

 

LOCAL LAWS AND REGULATIONS

The Website is not directed at any person in any jurisdiction where for any reason the publication or availability of the Website is prohibited. Those in respect of whom such prohibitions apply must not access the Website.

L'Oréal does not represent that either the Website or the Content are appropriate for use or permitted by local laws in all jurisdictions. Those who access the Website do so on their own initiative and are responsible for compliance with applicable local laws or regulations; legal advice should be sought in cases of doubt.

 

INDEMNITY

You agree to indemnify, defend, and hold harmless each of L'Oréal, its employees, representatives and agents, from and against any claims, actions, demands or other proceedings brought against any of L'Oréal, its employees, representatives or agents, by a third party, to the extent that such claim, suit, action or other proceeding brought against L'Oréal, its employees, representatives, suppliers, or agents is based on or arises in connection with:

(i) your use of the Website;

(ii) any breach by you of the Terms;

(iii) a claim that any use of the Website by you

(aa) infringes any intellectual property rights of any third party, or any right of personality or publicity, or

(bb) is libellous or defamatory, or otherwise results in injury or damage to any third party;

(iv) any deletions, additions, insertions, or alterations to, or any unauthorised use of, the Website by you; or

(v) any misrepresentation or breach of representation or warranty made by you contained herein.

References in this section of the Terms to your use of the Website shall be deemed to include any use by a third party where such a third party accesses the Website using your computer.

You agree to pay L'Oréal, its employees, representatives, and agents any and all costs, damages, and expenses (including reasonable legal fees) awarded against any of them or otherwise incurred by any of them in connection with or arising from any such third party claim, suit, action or proceeding attributable to any such third party claim.

 

TERMINATION

Either you or L'Oréal may terminate these terms with or without cause at any time. On termination you shall destroy all Content, and copies thereof, obtained from the website.

 

CHANGES TO THE WEBSITE

You accept that L'Oréal has the right to change the content or technical specifications of any aspect of the Website at any time at L'Oréal's sole discretion. You further accept that such changes may result in your being unable to access the website.

 

WAIVER

No waiver by L'Oréal of any breach of any obligation arising under these Terms shall constitute a waiver of any other breach and no failure to exercise or partial exercise by L'Oréal of any remedy shall constitute a waiver of the right subsequently to exercise that or any other remedy.

 

GOVERNING LAW AND JURISDICTION

The Terms are governed by the laws of England and Wales and the parties submit to the exclusive jurisdiction of the English courts.

 

CUSTOMER RATINGS AND REVIEWS TERMS AND CONDITIONS

 

These Terms of Use govern your use of the Customer Ratings and Review service (the "CRR Service") offered by L’Oréal (UK) Ltd, acting through its trading division LA ROCHE-POSAY (“LA ROCHE-POSAY”) on its website (the “Site”). To the extent of any conflict between LA ROCHE-POSAY's Privacy Policy and these Terms of Use, these Terms of Use shall prevail. You may not use the CRR Service if you are an employee of L’Oréal (UK) Limited or any of its affiliated companies.

 

LA ROCHE-POSAY grants you a licence to use the CRR Service solely for your personal use in accordance with these Terms of Use. This free, non-exclusive and non-transferable licence allows you to use the CRR Service to review LA ROCHE-POSAY products, and not for any other purposes. LA ROCHE-POSAY shall not be held responsible for any content created by you on the Site. You are not allowed to copy or reproduce the CRR Service, or any other element of the Site or take any action with a view to distributing or reproducing the Site or the CRR Service. You must not take any action that would affect the functionality of the CRR Service or the Site, whether in whole or in part.

 

By posting a comment on LA ROCHE-POSAY’s website, you represent and warrant that:

 

• you are the author of the comment, that you are not stealing the identity of another person, and you are not using a false email address or otherwise being misleading as to the origin of your comment;

• your comment is your original work and does not infringe the intellectual property rights of third parties;

• you hereby waive all moral rights and any intellectual property rights that would have otherwise vested in you pursuant to the Copyright, Design and Patents and Act 1988;

• all content that you post is truthful and accurate;

• you are at least 18 years old;

• your comment complies with these Terms of Use.

 

You further agree and warrant that you shall not submit any content:

 

• that identifies you to other consumers (so please do not use your full name  and instead just your first name or a username);

• that is known by you to be false, inaccurate or misleading;

• that infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights;

• that contains any information about LA ROCHE-POSAY’s competitors or their products (namely other manufacturers and/or distributors and/or retailers of health and beauty products);

• that contains any pricing information;

• that refers to a third party individual without their prior express consent;

• that violates any law, statute, or regulation (including, but not limited to, those governing intellectual property, consumer protection, unfair competition, anti-discrimination or advertising);

• that is, or may reasonably be considered to be illegal, defamatory, libellous, abusive, hateful, harassing, racially or religiously inappropriate, offensive, inciting of violence, fraudulent, invasive of privacy, threatening, or otherwise injurious to third parties or objectionable;

• that consists of or contains political campaigning, commercial solicitation, chain letters, mass mailings or other forms of “spam”;

• that is unrelated to the purpose of reviewing the products listed on the Site;

• which contains any swearing, sexual innuendo or sexual language or which promotes or incites the perpetration of any unlawful activity such as drug-taking;

• for which you will derive any compensated or monetary benefit by any third party or which could be construed as an advertisement or solicitation to buy (which shall include any content that directs business away from LA ROCHE-POSAY;

• that includes any information that references other websites, URL addresses, email addresses, contact information or phone numbers;

• that contains any actual, or instructions on how to create, computer viruses or other potentially disruptive or damaging computer programs or files.

 

LA ROCHE-POSAY reserves the right to change, edit or delete any comment submitted by you to its website that LA ROCHE-POSAY deems, in its sole discretion, to violate these Terms of Use. LA ROCHE-POSAY reserves the right not to publish any comment submitted by any user for any reason.  In addition, it reserves the right not to publish:

 

• duplicate content;

• blank reviews;

• reviews in a language that is not English;

• any unintelligible content (such as content that contains random characters and meaningless word strings).

 

LA ROCHE-POSAY has the right to limit or suspend access to any user that is in breach of these Terms of Use.

 

LA ROCHE-POSAY cannot guarantee that you will be able to edit or delete any content you have submitted. Before being posted, any ratings and written comments will be reviewed to ensure that they comply with these Terms of Use. Ratings and written comments, together with your username are generally posted within two to four business days. However, LA ROCHE-POSAY reserves the right to remove or to refuse to post any submission if it does not comply with these Terms of Use.

 

If you have any concerns or complaints about any LA ROCHE-POSAY products and their application to you, please contact our Consumer Care Department on [email protected]  LA ROCHE-POSAY reserves the right to refer your review to its Consumer Advisory Department rather than publishing it if it believes that your comment would be better handled in this way.

 

The CRR Service may be unavailable from time to time for maintenance or other technical reasons and LA ROCHE-POSAY cannot take any responsibility for any errors, omissions, interruptions, deletions or delays that may be experienced by users when accessing the CRR Service.

 

For any comments that you post, you grant LA ROCHE-POSAY a perpetual, irrevocable, worldwide, royalty-free, fully sub-licensable and transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and distribute such content and/or incorporate such content into any form, medium or technology, including LA ROCHE-POSAY’s social media pages, together with your username or first name and location.

 

You agree to perform all further acts necessary to perfect any of the above rights granted by you to LA ROCHE-POSAY including the execution of deeds and documents, at its request.

 

By submitting your email address in connection with your rating and review, you agree that LA ROCHE-POSAY and its third party service providers may use your email address to contact you about the status of your review and for other administrative purposes.

 

You agree to indemnify, keep indemnified and hold LA ROCHE-POSAY (which shall include its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers), harmless from all losses, claims, demands, and damages (actual and consequential) of every kind and nature, direct or indirect including reasonable legal fees, which are incurred by LA ROCHE-POSAY for any breach of your representations and warranties set forth above.

 

LA ROCHE-POSAY reserves the right to suspend the CRR Service at any time without notice.

LIVE CHAT

 

These Terms of Use govern your use of the La Roche-Posay live chat (the "Chat Service") offered by L’Oréal (UK) Limited, acting through its trading division La Roche-Posay (“La Roche-Posay”) on its website www.LaRoche-Posay.co.uk (the “Site”). To the extent of any conflict between La Roche-Posay’s Privacy Policy and these Terms of Use, these Terms of Use shall prevail.

 

La Roche-Posay permits you to use the Chat Service solely for your personal use in accordance with these Terms of Use. You are permitted to use the Chat Service on a free, non-exclusive and non-transferable basis solely to ask for tips and questions about our La Roche-Posay products and services from one of our advisors by typing a question and to receive a response in real time, and not for any other purposes. - Your use of the Chat Service constitutes acceptance of these Terms of Use. You acknowledge that La Roche-Posay has the right to terminate, limit or suspend your use of the Chat Service if it reasonably believes that you have breached these Terms of Use.

 

If you have any concerns or complaints or want to report an issue about any La Roche-Posay products and their application to you, or you have technical questions about the Site or an order placed on the Site please contact our Customer Care Department at [email protected] La Roche-Posay reserves the right to refer your query to its Customer Care Department rather than responding via the Chat Service it if it believes that your query would be better handled in this way.

 

La Roche-Posay shall not be held responsible for any content created by you on the Chat Service. To the fullest extent permitted by law, La Roche-Posay excludes all implied representations, conditions and warranties whether express or implied.  La Roche-Posay shall not be liable to you or any other party for actions, proceedings, claims, losses or damages suffered by you arising from or connected to your use of the Chat Service or indirect or consequential loss or for loss of data, loss of revenue or loss of profits, whether in contract, tort or under statute or otherwise arising from or connected to your use of the Chat Service.

 

You are not permitted to and you agree and warrant that you will not:

 

• copy, reproduce, modify or create derivative works of the Chat Service, or any other element of the Site;

• dis-assemble reverse-engineer, decompile or otherwise attempt to determine the underlying source code of the Chat Service or Site;

• take any action with a view to distributing or reproducing the Site or the Chat Service; or

• take any action that would affect the functionality of the Chat Service or the Site, whether in whole or in part.

 

You do not have the right to sell, lease, sub-licence or provide any portion of the Chat Service or Site to any third party.

 

By using the Chat Service, you represent and warrant that:

 

• you are the author of content submitted, that you are not stealing the identity of another person, and you are not using a false email address or otherwise being misleading as to the origin of your query;

• your query or content submitted is your original work and does not infringe the intellectual property rights of third parties;

• you hereby waive all moral rights and any intellectual property rights that would have otherwise vested in you pursuant to the Copyright, Design and Patents and Act 1988;

 

• all content that you send is truthful and accurate;

• you are at least 18 years old;

• your query or content submitted complies with these Terms of Use.

 

You further agree and warrant that you shall not use the Chat Service or submit any query or content:

 

• that is known by you to be false, inaccurate or misleading;

• that infringes any third party's copyright, patent, trademark, trade secret, right of privacy, moral right or other intellectual property or proprietary rights;

• that contains any information about La Roche-Posay‘s competitors or their products (namely other manufacturers and/or distributors and/or retailers of health and beauty products);

• that contains any pricing information;

• that refers to a third party individual without their prior express consent;

• that violates any law, statute, or regulation (including, but not limited to, those governing intellectual property, privacy, consumer protection, unfair competition, anti-discrimination or advertising);

• that is, or may reasonably be considered to be illegal, infringing, defamatory, libellous, abusive, hateful, harassing, racially or religiously inappropriate, offensive, inciting of violence, fraudulent, invasive of privacy, threatening, obscene, pornographic, or otherwise injurious to third parties or objectionable;

• that consists of or contains political campaigning, commercial solicitation, chain letters, mass mailings, unsolicited emails or other forms of “spam” regardless of the content;

• that is unrelated to the purpose of asking for tips and questions about our La Roche-Posay products and services from one of our advisors;

• which contains any swearing, sexual innuendo or sexual language or which promotes or incites the perpetration of any unlawful activity such as drug-taking;

• for which you will derive any compensated or monetary benefit by any third party or which could be construed as an advertisement or solicitation to buy (which shall include any content that directs business away from La Roche-Posay);

• that includes any information that references other websites, URL addresses, email addresses, contact information or phone numbers;

• that contains any actual, or instructions on how to create, computer viruses, worms, Trojan horses or other potentially disruptive or damaging or harmful computer programs, files, codes or attachments;

• that could alter, steal, corrupt, disable, destroy, trespass, circumvent or violate any security or encryption of the Site, the Chat Service or any computer file, database or network.

 

La Roche-Posay reserves the right not to respond to and delete:

 

• duplicate queries;

• blank queries;

• queries in a language that is not English;

• any unintelligible content (such as content that contains random characters and meaningless word strings); or

• any submission if it does not comply with these Terms of Use.

 

La Roche-Posay has the right to limit or suspend access to any user that is in breach of these Terms of Use.

 

The Chat Service may be unavailable from time to time for maintenance or other technical reasons and La Roche-Posay cannot take any responsibility for any errors, omissions, interruptions, deletions or delays that may be experienced by users when accessing the Chat Service.

 

By submitting your email address in connection with your use of the Chat Service, you agree that La Roche-Posay and its third party service providers may use your email address to contact you about the status of your query and for other administrative purposes You agree to indemnify, keep indemnified and hold La Roche-Posay (which shall include its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Hinduja Global Solutions UK Limited and Iadvize Limited, harmless from all losses, claims, demands, and damages (actual and consequential) of every kind and nature, direct or indirect including reasonable legal fees, which are incurred by La Roche-Posay for any breach of your representations and warranties set forth above. La Roche-Posay reserves the right to suspend or cease to provide the Chat Service at any time without notice.

Facebook Messenger on https://www.laroche-posay.co.uk

 

Where you use the Facebook Messenger, this information will also be stored by and shared with Facebook. This information will be held by Facebook in accordance with its privacy policies. L’Oréal Paris does not accept any responsibility or liability for these practices, and you are encouraged to check these policies before you share any information.

Sign Up Offer:

* Valid until 31.12.2019. One coupon per person. To redeem enter the coupon code received via email at checkout on laroche-posay.co.uk to receive 10% off any purchase from the range. Not with any other offer. Cannot be exchanged for cash.


March Spring Savings:

No minimum spend necessary. Save 25% off each product online at www.laroche-posay.co.uk. United Kingdom customers only. Promotion starts at 9am Monday 25th March 2019 to April 8th 2019. Subject to availibility, whilst stocks last. Brand promoter : La Roche-Posay


Spotscan Terms & Conditions:

TERMS OF USE OF PROGRESSIVE WEB APP

SPOTSCAN

Welcome on this Progressive Web App dedicated to providing information about skin imperfections and to recommend personalized dermocosmetic routines developed by La Roche-Posay (hereinafter the "Website").

Please read carefully these Terms of Use which govern the use of this Website (hereinafter the “Terms of Use”). By using this Website, you agree to these Terms of Use without reserve.

For any request relating to your use of the Website, you may contact us at the following address: La Roche-Posay 62 quai Charles Pasqua 92300 Levallois Perret. Or via email at: [email protected]

LEGAL NOTICE

Website URL: http://www.spotscan.com

Contact: E-mail: [email protected] - Telephone Number: + 33 1 49 64 33 59

Director of Publication: Laetitia Toupet

Publisher: L’Oréal Cosmétique Active International a company, with capital of EUR 18 630, having its registered offices at 28 rue du Président Wilson – 03200 Vichy, registered with the Cusset Registry of Trade and Companies under number 350 760 559

1. ACCESS TO THE WEBSITE

To access and use this Website you need to be a person interested in getting information on skin imperfection and personalized dermocosmetics routines

Access to the Website and/or certain sections thereof may require the use of PIN codes. In such case, it is up to you to take the necessary steps to keep such codes secret. You may naturally change them at any time. However, the number of attempts to access the Website and/or certain section thereof may be limited in order to prevent any fraudulent use of such codes. Please inform Us of any fraudulent use that you may become aware of. In the event of any breach of the rules set forth under these Terms of Use, We reserve the right to suspend your access.

Additional fees for accessing and using the Internet remain at your charge.

2. INTELLECTUAL PROPERTY

a. Intellectual property rights

Developing this Website involved significant investments. The Website and each of the elements it comprises (i.e., brands, images, texts, videos, etc.) are protected by intellectual property rights. No use, reproduction or representation of the Website (in whole or in part), on any media whatsoever, for any other purposes, including, but not limited to, commercial purposes, shall be authorized.

We may make available to you via this Website contents that you are authorized to download (hereinafter the "Downloadable Content"). We grant you, for your personal and private use only, free of charge and for the legal protection period of intellectual property rights as defined by French and foreign laws and international treaties, a non-exclusive and non-transferable right to use the Downloadable Content. Any reproduction, representation, modification or distribution of the Website shall be prohibited. By downloading or using such Downloadable Content, you agree to use them in accordance with these Terms of Use.

In the event that We make a Website available to you which enables you to edit a picture (especially in order to virtually test a cosmetic), you hereby acknowledge and agree that such Website shall be only for your own private use in compliance with its intended purpose. You shall not be authorized to make any such use of this Website as may be detrimental to the honor, repute or rights of any third parties as described below.

b. Third-party rights

We hereby remind you that you shall secure all the necessary authorizations and rights from any relevant rights holders in connection with any content you may wish to post via the Website, including any and all intellectual property rights and/or literary, artistic and/or industrial property rights, and publicity rights (including the right to one’s image), to allow your quiet use of such contents. For example, you shall secure the rights in and to any contents (especially photographs) showing recent architectural items, advertising designs or apparel designs that might appear (acronyms, logos, etc.).

c. User Contents

We may make available via this Website a space dedicated to user contents, such as text, photos, videos, opinions, etc. (hereinafter "User Content").

By posting User Content via the Website, you hereby grant Us a royalty-free, irrevocable, non-exclusive, worldwide and for the legal protection period of intellectual property rights as defined by French and foreign laws and international treaties (including any subsequent suppletive or amending regulations) license to reproduce, display, use, copy, modify, adapt, edit, distribute, translate, create derivative works from, incorporate into other works, distribute such User Content (in whole or in part).

Said use shall be authorized for all in-house or external, corporate or financial communication purposes, advertising, and for all public relations, historical or archival purposes, of L’ORÉAL Group or its affiliates, its products and/or its brands, particularly on the following media:

* Posting in all format, in unlimited quantity,

* The written press, unlimited number of publications,

* Publishing, unlimited number of publications, particularly publishing for purposes of in-house communication, including sales force and distribution network (wholesalers, retailers, agents, etc.), events, leaflets for congresses, tradeshows, stands ...; B-to-B communication, in the professional press, for an unlimited number of publications and/or quantities;

* Electronic, IT, digital, multimedia, Internet and Intranet publishing, via any websites (whatever the website and/or medium, including social networks such as Facebook, Twitter, YouTube or Dailymotion), unlimited number of inserts and broadcasts,

* via any advertising media (including by way of advertising at retail outlets and on the L’ORÉAL Group brand products (hereinafter the “Media”).

You are hereby informed that said social networks are platforms owned by third parties and, accordingly, the circulation and use of User Content via said social networks shall be governed by the terms of use defined by said third parties. Therefore, We shall not be held responsible for any use of the content by Us or any third parties in accordance with the terms of use defined by the social networks, including without limitation, in terms of the scope and duration of licensed rights, and removal of Content. You shall be responsible for handling any third-party claims relating to the use of the Content in accordance with the terms of use defined by the social networks.

In addition, We hereby remind you that any Content may be referenced on a search engine and therefore to be accessed by an audience outside the Website.

This authorization gives Us the possibility to adapt your Content as initially fixed and/or make any such clarification to the User Content as We may consider useful, provided that the User Content shall not alter your image or words.

Further, the use of User Content may come with such anonymized information as your city, country or age, and/or, if you expressly authorized it, information allowing your identification such as your first name, or your alias.

Any such User Content as you may publish via this Website shall be chosen by you and under your sole liability. However, We would like to remind you that User Content shall not conflict with applicable legislation or accepted standards of morality, or the principles stated herein. In this regard, We reserve the right to remove at any time any such User Content as may not comply with these Terms of Use, including the Code of Conduct.

In addition, if you access User Content created by another user, you shall be required to comply with said user’s rights and you shall, in particular, not reproduce or disseminate said Content published via other media without the relevant user’s prior consent.

3. CODE OF CONDUCT

We support the values of tolerance and respect of others.

For this reason, by using this Website, you agree not to:

* Convey any racist, violent, xenophobic, malicious, rude, obscene or unlawful comments;

* Disseminate any content that may be harmful, defamatory, unauthorized, malicious or infringing on privacy or publicity rights, inciting violence, racial or ethnic hatred or qualify as gross indecency or incitement to commit certain crimes or offences;

* Use the Website for political, propaganda or proselytizing purposes;

* Publish any content advertising or promoting any products and/or services competing with the brand(s) displayed on the Website;

* Divert the Website from its intended purpose, including by using it as a dating service;

* Disseminate any information that may directly or indirectly allow the nominal and specific identification of an individual without prior and express consent, such as their last name, postal address, email address, telephone number;

* Disseminate any information or content that may be upsetting for the youngest;

* Intimidate or harass others;

* Conduct illegal activities, including that may infringe anyone’s rights in and to any software, trademarks, photographs, images, texts, videos, etc.;

* Disseminate content (including photographs and videos) portraying minors.

If you become aware of any such User Content as may condone crimes against humanity, incite racial hatred and/or violence, or relate to child pornography, you shall immediately notify Us at the following email address [tbd], or by sending a detailed letter to the following address:

[La Roche-Posay 62 quai Charles Pasqua 92300 Levallois Perret],

specifying in your email/letter the date on which you discovered said content, your identity, the URL, description of the disputed content and the user ID of the author thereof.

If you consider that any User Content is in breach of the principles listed above, of your rights or any third party’s rights (e.g., any infringement, insult, breach of privacy), you may send a notice to the following email address: [tbd], or by sending a detailed letter to the following address:

[La Roche-Posay 62 quai Charles Pasqua 92300 Levallois Perret],],

specifying in your email/letter the date on which you discovered said content, your identity, the URL, description of the reported content and the user ID of the author thereof.

As per the provisions of article 6-I-5 of Act 2004-575 of June 21, 2004 for confidence in the digital economy (Loi pour la confiance dans l'économie numérique), said notice shall contain:

* the date of the notice;

* if the sender is an individual: last name, first and middle names, occupation, address, nationality, date and place of birth;

* the addressee’s name and address or, if a legal entity, its corporate name and registered offices;

* a description and specific location of the reported facts (e.g., URL link to the reported content;

* the reasons why such content should be removed, including an indication of the legal provisions and qualification (justifications) applicable to the facts;

* a copy of any correspondence sent to the author or publisher of the reported information or activities requesting their interruption, removal or alteration, or justification that the author or publisher could not be reached.

Any incomplete notice may not be considered. WARNING: The fact for anyone to report any content or activity as unlawful in order to obtain the removal thereof or stop the dissemination thereof by submitting untrue or inaccurate information is punishable by a prison term of one year and a fine of EUR 15,000.

4. INFORMATION CONTAINED ON THE WEBSITE

a. General provisions

We hereby remind you that inaccuracies and omissions may appear in the information available on this Website, particularly due to third parties. We hereby undertake to remove inaccuracies or to complete such information on the Website as soon as possible.

a. Advice and beauty profile

The advice provided on this Website and/or the tools made available to define your beauty profile are merely simulations intended for obtaining expert cosmetics advice.

The information they deliver are for strictly indicative purposes and shall in no event replace a medical diagnosis or clinical consultation, nor be substituted for a medical treatment.

Accordingly, We cannot guaranty your entire satisfaction with the advice that results from the use of such tools and assume no liability for any use you may make thereof.

For any further information or in the event of doubt, We recommend that you consult your physician.

b. Hypertext links

The hypertext links included on the Website may lead you to websites published by third parties and the content of which We do cannot control. Accordingly, to the extent that said hypertext links were included on this Website for the sole purpose of facilitating your browsing experience of the Internet, looking up any third-party websites shall be your own decision and your sole liability.

5. PERSONAL DATA

We may collect personal data related to you, particularly when you: (i) subscribe for a service; (ii) download Downloadable Content; (iii) sign in; (iv) apply for a game/competition; (v) send Us an e-mail; (v) respond to a poll or study.

For any further information on the processing of your personal data, please look up our privacy policy here.

6. COOKIES

Cookies are small files that are left on your device while you browse the Website (such as the pages looked up, the date and time of such access, etc.) and which may be read whenever your access the same Website (hereinafter “Cookies”).

For further information on the use of cookies, please consult our cookie and privacy policy here

7. AMENDMENT TO THE WEBSITEAND THE TERMS OF USE

We may amend the contents and information included on the Website as well these Terms of Use, particularly for purposes of compliance with any new applicable legislation and/or regulations and/or to improve the Website.

Any amendment shall be notified to you via the Website before becoming effective under these Terms of Use. Unless the amendment requires your express approval, your continued use of the Website shall be deemed as your acceptance of the new Terms of Use.

8. CREDITS

The Website was developed for the Publisher by OCITO, company with capital of de 68 175 €, having its registered offices at 28 rue de Chateaudun 75009 Paris, registered with the Registry of Trade and Companies of Paris under number 442 144 663 00048 represented by Yseulys Munier, as Principal Executive.

9. DISCLAIMER

We shall use our best efforts to maintain access to the Website and Downloadable Content at all times. However, We cannot guarantee the permanent availability and accessibility of the Website. Indeed, we may be required to momentarily suspend access to all or part of the Website, particularly for technical maintenance purposes.

It is hereby further specified that the Internet and IT or telecommunication networks are not error-free and that interruptions and failures can occur. We cannot provide any guarantee in this regard and shall not therefore be held liable for any damage that may relate to the use of the Internet and IT or telecommunication networks, including, without limitation:

* Poor transmission and/or reception of any data and/or information via the Internet;

* Any external intrusions or computer viruses;

* Any defaulting reception equipment or communication networks; and

* Any such Internet malfunction as may hinder the proper operation of the Website.

Lastly, our liability shall be limited to direct damage, excluding any other damage or loss whatsoever. More specifically, any indirect damage relating, without limitation, to any loss of profit, revenue or goodwill.

10. GOVERNING LAW AND DISPUTES

These Terms of Use shall be governed by the laws of France.

Pursuant to applicable rules governing mediation, any consumer dispute shall be primarily submitted in writing to Customer Service at the following address: [CUSTOMER SERVICE POSTAL AND/OR EMAIL ADDRESS].

After said referral to Customer Service, any consumer dispute may be submitted to the Online Dispute Resolution Platform (Plateforme de Règlement en Ligne des Litiges), pursuant to section 14 of EU Regulation no. 524/2013, which is accessible via the following link: https://webgate.ec.europa.eu/odr/.

If the dispute cannot be resolved through said mediation process, it shall be referred to the French courts of competent jurisdiction.