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Shipping and Returns

DELIVERY OPTIONS:

Get free standard delivery on all UK orders over £25

Delivery Option Standard Delivery
Delivery Time 3-5 working days**
Prices Free delivery on orders over £25***
£3.95 for orders below £25

** Estimated Delivery Time if order is placed before 11am on a working day. If order is placed after 11am or on any non-working day then estimated delivery will be on the second working day.

*** Delivery costs will be displayed on the checkout page of the Website.

† Please note that for delivery to Northern Ireland, Scottish Highlands, islands, Aberdeen and other rural areas an extra working day needs to be taken into account of for these delivery options.

FREE RETURNS

We understand that sometimes you may need to return your order – you can cancel your contract within 14 days of receiving your goods. To make a return please follow the instructions below:

Contact our customer care team by telephone 0800 055 6822 or email ukconsumeradvice@loreal.com. Our customer care team can provide you with a free DPD returns label or instruct you how else you can return your order.

For more details please refer to our Terms and Conditions.

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